Tradecraft
Strategic listening goes far beyond polite conversation or information gathering. It's the systematic practice of actively seeking out, carefully hearing, and deeply understanding the perspectives of key stakeholders in your operating environment.
Technology
What are the best ways for modern diplomats to shape LLM prompts in ChatGPT, Claude, and other tools?
Tradecraft
Audience segmentation is the practice of dividing broad stakeholder groups into smaller, more homogeneous segments that can be engaged more effectively through targeted approaches.
Expo
Browse an index of Expo 2025 Osaka pavilion reviews—with a simple evaluation framework and links to detailed write-ups like Spain.
Technology
When should you use Claude projects, ChatGPT customGPTs, and ChatGPT projects? Differentiating is a key to your success.
Analysis
Making AI work for diplomats at the State Department requires challenging the culture that underlies the department’s siloed structure.