Analysis
What Makes a Good Expo Pavilion?
This post focuses on what makes a good Expo pavilion, introducing a simple analysis framework and then diving in with a favorite example from Expo Dubai 2020.
Tradecraft
Defining Required Behavioral Changes
Most public-facing diplomatic initiatives ultimately aim to change how people think, feel, or act. Success depends on specific stakeholders doing something different than they're currently doing.
Tradecraft
Stakeholder Mapping and Visualization
Stakeholder mapping is the systematic process of identifying, analyzing, and visualizing all the actors who either affect or are affected by a specific policy goal.
Tradecraft
Strategic Listening in Diplomatic Practice
Strategic listening goes far beyond polite conversation or information gathering. It's the systematic practice of actively seeking out, carefully hearing, and deeply understanding the perspectives of key stakeholders in your operating environment.
Technology
Shaping LLM Responses: A Guide for Modern Diplomats
What are the best ways for modern diplomats to shape LLM prompts in ChatGPT, Claude, and other tools?
Tradecraft
Audience Segmentation and Data Analysis
Audience segmentation is the practice of dividing broad stakeholder groups into smaller, more homogeneous segments that can be engaged more effectively through targeted approaches.
Technology
Is this a Project or a CustomGPT?
When should you use Claude projects, ChatGPT customGPTs, and ChatGPT projects? Differentiating is a key to your success.
Analysis
At the Crossroads of Tradition and Innovation with AI
Making AI work for diplomats at the State Department requires challenging the culture that underlies the department’s siloed structure.